The Services Sector Education and Training Authority (Services SETA) was established and registered in March 2000 in terms of the skills development Act of 1998 and is responsible for the disbursement of the training levies payable by all employers. These levies are collected by the South African Revenue Service (SARS) via the Department of Higher Education and Training (DHET), and are to be disbursed through a management system motivated by skills requirement assessment and monitoring.
Thus the Services SETA will ensure that the skill requirements of the services sector are identified and that adequate and appropriate skills are readily available. The Services SETA contributes to the improvement of sector skills through achieving a more favourable balance between demand and supply, and ensuring that education and training is:
- Provided subject to validation and quality assurance;
- Meets agreed standards within a national framework;
- Ensures that new entrants to the labour market are adequately trained, and;
- Acknowledges and enhances the skills of the current work force.