Industry Pestel

1. Size & Scope of the Sector

No of companies: Mail Handling 143
Levy contribution R981 950
No of employees 1671
No of companies: National Postal Services 86
Levy contribution R14 261 820
No of employees 23 499





 





2. Sector Vocational Profile

Learnership Title Description
National Certificate in Mail Handling Mail Handler
Further Education and Training Certificate: Mail Supervision Mail Handling Supervisor
Further Education and Training Certificate: Postal Frontline Service Postal Frontline Services
National Certificate: Postal Frontline Management Postal Frontline Service Manager



3. Skills Demand

Sub-Sector Occupation Top-up skills required in occupation
Senior Management, Mail Centre Managers, Operations Managers People Management skills, Negotiation skills
Branch Managers, Finance specialist, Internal audit, Marketing, Employee Relations, Transport, EAP CPD, Computer skills, Technical skills, Supervisory skills, Performance Management, Retail selling
Production Engineers, IT, Property Designers Project Management
Mail Processors, Customer Consultants, PA's, Enquiry Clerk Computer training, Operational, Technical skills, Human Relations course
Tellers ABET, Introductory courses to human relations, Customer services
Blue giant operator, Forklift driver, Drivers  
Cleaners  

4. Skills Supply

Sub-Sector Occupation Current Main Provider
Senior Management, Mail Centre Managers, Operations Managers UNISA, external companies, internal training
HR specialist, Finance specialist, Internal audit, Marketing Univ of JHB and UNISA, external and internaltraiing, WITS University
EAP, Production Engineers Univ of JHB
Mail processors, customer consultants Learning institution, internal
Tellers Learning institution, Assessment college
Blue giant operator, Forklift driver, Drivers Learning Institution
Cleaners, Postal assistants ABET

5. Scarce & Critical Skills

Specialisation/ job Critical Skills Comments
Production Engineers Production  
Project Mngt Project Mngt Project Management Course Ongoing
Finance Mngr Finance Finance  Course extended to 18 months
Assessors Planning Inhouse short courses
Moderators    
Internal Auditors    
Production Planning    
Verifiers    
Branch Managers    
Infrastructure Workplace technical skills  
Business Analyst    
Eal    
Labour Law expert    
Coders   Geographical Problem

6. SME Opportunities

Business Description Skills or expertise required to be successful
Cleaning Service Basic Cleaning Skills
Garden Services Training
Driver ownership Valid driver's license and experience, business and entrepreneurial skills
Security Services Business knowledge, product knowledge and marketing skills
Building Maintenance Business knowledge, product knowledge and marketing skills
Restaurant/ Catering Service Business knowledge, product knowledge and marketing skills
RPA's Business knowledge, product knowledge and marketing skills
Mobile stores Business knowledge, product knowledge and marketing skills
Training Labour brokers Business knowledge, product knowledge and marketing skills
Labour recruitment HR functions,

7. Sector Contribution to ASGISA

ASGI-SA Category SETA Contribution
Infrastructure Investment Meter Reading, Hybrid Mail, Banking facilities to rural areas, ATM's
Sector Strategies  
Education and Skills Development Processing of ID and Passports. School of excellence through our learning institute. Provide venues for external companies.                      Distribution of exam papers, registration of voters, monitoring of elections, providing venue for external companies, selling soccer tickets, transporting of school books, exam papers, registration of voters, train small and emerging entrepreneurs
Eliminating the Second Economy Provide service training externally,     
Macro Economic Issues  
Governance and Institutional Interventions High priority mail, processing passport, ID, Distribution of ID's, Tax returns forms