Industry Pestel

1. Size & Scope of the Sector

No of companies: General cleaning 1098
Levy contribution R25 865 034
No of employees 134 855






2. Sector Vocational Profile

Learnership Title Description
National certificate in Hygiene & cleaning: Commercial Hygiene & Cleaning
National Certificate in generic & Cleaning Laundry & Dry clean
National Certificate specialist hygiene & cleaning services Hygiene & Cleaning

3. Skills Demand

Sub-Sector Occupation Top-up skills required in occupation
General Manager, Senior Managers, Regional Managers, Quality, System, Fleet Legislative skills and general management.  People skills with career development prospects.  Keep up to date with legislation CPD, No black workers in these positions
HR, Legal (Not employed directly from the transportation, but is a support function) No black workers in these positions, Level 4, Diplomas, degrees, HIV/AIDS, problem solving, communication
Chief admin, Snr admin, Admin, PA's and secretaries There is a need for female increase, IT skills required and HIV/AIDS
Chief admin, Snr admin, Admin, PA's and secretaries Few black workers
Drivers, Gen office workers No driver's license
Drivers, Gen office workers HIV/AIDS and ABET
Cleaners Only black workers no white workers, HIV concerns and Healthy and safety


4. Skills Supply

Sub-Sector Occupation Current Main Provider
1. Legislators, senior and Managers Universities, TQ, ED, SC
2. Professionals Colleges
3. Technicians and associated professionals Colleges, TQ
4. Clerks Colleges, TQ
5. Service sales workers Colleges
6. Skilled Agricultural and Fishery Workers Colleges
8. Plant and machine operators Colleges, internships
9. Elementary occupations Learnership, Abet skills, instructional face to face

5. Scarce & Critical Skills

Specialization/ job Critical Skills Comments
Managers Financial Management, TK3 Most managers don't have required skills to do the job
Business ownership   Be in line with the equity requirements
Business ownership Coordinating, communication Require basic management and accounts skills and dry cleaning angle, Increased demands on managers, Corporate governance
Financial officers, auditors, HR practitioners, internal auditors Conflict resolution, negotiation skills, No black workers in these positions
IT Specialist Computer programmes No Africans
Laundry and dry cleaning machine technicians Planning, project management This occupation requires hands on training and academic skills
Customer services, bookkeeping, receptionist, accounting, filing, phone etiquette   Admin and payroll
Mail handlers Coding machine  
Drivers HLSM Regular short courses
Marketing Advance Drivers  
Sales, business dev officer Sales and negotiation skills and communication Good sales people needed
Dry cleaning technician 26F(EC) ABET 1, -4, Scrubber Ride, Technical skill around dry cleaning technology and understanding of laundry principles
Management skills, Hygiene cleaner and written communication IT Cleaners need to be upskilled.  The job must be in line with pay rate
Advance cleaning Cleaning in hospitals Hospital cleaning has become a critical skill

6. SME Opportunities

Business Description Skills or expertise required to be successful
Cleaning  
Catering  
Security  
Gardening  
Red letter box maintenance  
Labour consultants  
Corporate clothing  
RPA'  
Selling cleaning chemicals  
Car wash During lunch time allow cleaner to wash cars of the building using vacuum cleaner
Transport for workers at night Risk factor, assist staff to buy a taxi and give them a contract
Transportation of machines and chemicals A cleaner with driver's license should be given an opportunity to drive
Toilet Paper  
Pricing Workshop on how to tender
Driver's license Help cleaner to obtain driver's license
Outsourcing of Window washing  
Light changing Electrical
Machine repair Caller, repair, service equipment
Fleet Management Quote, maintain fleet of vehicles
Dry-cleaning Experience in dry cleaning, curtain servicing

7. Sector Contribution to ASGISA

ASGI-SA Category SETA Contribution
Infrastructure Investment Investment in latest dry cleaning technology, organise a laundry SA website
Sector Strategies Openings for SME's but pay competitive wages.  Dry cleaning companies to form a national body to facilitate training needs of the industry. Input on SSP and legislation. Critical skills in cleaning of hospitals. Technical training college for the industry
Education and Skills Development Multiskilling of workers to upgrade their standard from junior to senior positions. Educating African managers in engineering. Hygiene cleaning for hospitals. Apprenticeships, maintenance and repairs.  Senior and middle management development
Eliminating the Second Economy Leave informal sector.  Create sections in factory with teams operating machines that require more than 8 people. Reskilling incentive. People need to be absorbed. Form partnerships and joint ventures with new entrepreneurs
Macro Economic Issues Change in labour law could lead to revolt by people. Labour laws need to be flexible or revised or relaxed.  Business input in terms of budgeting and fund allocation
Governance and Institutional Interventions Learnership programs at all levels.  Unions should take responsibility for basic ABET training.