Development Strategy

The following priorities have been identified by the SETA together with critical success factors, against which we will self-monitor our activities, towards the achievement of a sound Sectoral Skills Planning strategy.

Goals	Key Performance Indicators	Budget Sources
To develop a comprehensive "Services SETA Marketing and Communication Strategy" targeted at all stakeholders.	Complete a Strategy. Complete a Budget. Complete external contracting process where required. Establish a "Success Factor" tracking system for the Strategy. Ensure internal training is completed amongst all SETA Staff and Board and Council Members. Integrate the Strategy into the National Skills Authorities Marketing Strategy. Implement the National Strategy. Measure and report on the effect of the National Strategy. Plan and implement a National Annual Services SETA Convention.	SETA NSA
To optimise levy income.	Design, develop and implement a comprehensive IT System, with accurate Databases of existing and potential contributors. Locate and pursue missing contributors together with DOL and SARS. Extend the existing contributor base beyond companies identified by SARS.	SETA SARS DOL
To complete outstanding demarcation issues.	Obtain SIC codes for Chambers where codes are missing. Finalise a list of outstanding demarcation disputes with stakeholders declaring such disputes. Follow up with DOL and resolve demarcation disputes Market and promote the updated list of SIC Codes to members and potential members	DETA DOL
To create a culture amongst members of wanting to address technological changes and wanting to address re-skilling requirements in their companies and amongst their workforce.	Expose members to changing International Skilling Practices. Identify priority areas to address, develop and implement a strategy.	SETA
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To ensure up-skilling and multi-skilling of employees within contributing companies in the SETA membership, to allow for continued employment within the Sector, and portability amongst SETA’s.	Identify cross-Chamber NQF Standards Identify cross-SETA NQF Standards Promote the concept of portability as a mandated criteria to NSBs Promote opportunities for portability and multi-skilling amongst members	SETA
To encourage a culture amongst our members of wanting to Recognise Prior Learning, by developing models, of Recognition of Current Competency, as a means to identify the appropriate NQF Skills levels of all employees and especially Previously Disadvantaged Individuals, in-and-out of the workplace.	Develop and implement a Levy Grant "D" incentive scheme to encourage companies to prioritise Recognition of Prior Learning, prior to Training, Assessment or Certification taking place in the workplace. Develop models and instruments for the Recognition of Current Competency. Establish a network of Recognition of Prior Learning Advisors, nationally. Identify and accredit centres for Recognition of Prior Learning, nationally Promote and market these centres and services to our members Incentivise the identification of Recognition of Prior Learning opportunities in the Grant "C" applications in Work-Place Skills Plans. Incentivise the registration with the SETA, of internal Recognition of Prior Learning Advisors, at the workplace. (Line Managers) To develop a specific strategy in this regard for Previously Disadvantaged Individuals	SETA NSF
To Develop, Market and Communicate the concept of the Certification of Competency using "Board Assessments" in each Chamber	To integrate with the Joint Qualifications Framework for each Chamber, areas where "Board Assessments" for Certification will be offered. To market and create buy-in of the differences between Recognition of Prior Learning, Training, Assessment and Certification. To accredit Certification Assessors nationally for all Chambers in the Services SETA. Accredit Moderators nationally for all Chambers in the Services SETA. To seek reciprocal recognition of qualifications between our SETA and similar Authorities and Lead Bodies internationally.	SETA
To accredit, identify and register providers and learning programmes across all Chambers.	To develop a comprehensive Accreditation Policy and Procedures for all Providers. To identify and encourage Providers to seek accreditation. To accredit learning programmes and skills programmes.	SETA
To promote the identification of opportunities for the development of rural and community Learnerships and Skills projects.	Make contact with rural and community leadership structures. Identify Providers with rural and community contact Create a National Forum to address the challenges of Services Skills Development in Rural and Community areas. Market and promote the accessibility of resources. Identify Government funded projects. Integrate with Government initiatives.	DOL SETA DTI DPW DOE
To secure medium to long-term funding for domestic worker training and quality assurance.	Design a strategy for Domestic Worker skills development, quality assurance and certification Complete a Domestic Worker Business Plan. Identify Recognition of Prior Learning, Training and Assessment for Domestic Worker Providers Secure funding for the Domestic Worker division of the Cleaning Chamber	NSF
To commission comprehensive qualitative and quantitative formal research about each of the sub-sectors, and their relationships within the SETA, benchmarked internationally.	Prioritise areas for research within each Chamber and across the SETA Review existing Local and International literature currently available for each Chamber Identify available sources of funds within SA and Internationally for research Develop and implement strategies to secure funding	SETA DOL NSF DTI IDC
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To stimulate interaction in the medium to long-term between the formal and informal sectors to encourage SMEs to participate in the Skills Development process.	Develop and implement incentives to encourage the registration of informal enterprises with the SETA. Increase the critical mass of the SME and ESME constituency within each Chamber. Encourage SME and ESME involvement in all Chamber and SETA activities Ensure adequate provision of SME and ESME skilling from accredited providers To seek strong partnerships with the Department of Trade and Industry for the identification and implementation of SME and ESME developmental opportunities Define ESME within each Chamber	DOL DTI SETA Donors
To develop a strategy to deal with HIV/AIDS and the social impact of loss.	Concretise strategic partnerships with Government Ensure that all parties agree that the SETA is to assume only responsibility for the Skills Development consequences of the strategy Ensure that each partners, obligations are clearly delineated Jointly design and implement the strategy.	DOL DHW DTI IDC Donors SETA
To promote a QMS-System (Investors in People, ISO, or other) accreditation of members in each Chamber.	Seek reciprocal acceptance between all QMS systems currently represented within the SETA Chambers Promote Investors in People, ISO and other QMS systems widely within the SETA To set the example by the SETA itself seeking Investors in People or ISO Accreditation. Design Action Plan and implement. Identify companies currently accredited with a QMS-System. To ensure the audit of practices, and manage their transition to full QMS-System Accreditation to the satisfaction of the NSA. Implement a project activity with 1% of companies identified in each Chamber, who currently do not have a QMS-System Accreditation, to assist them towards their full accreditation.	DOL NSF SETA
To ensure that temporary employees and other a-typical employees have direct access to, and benefit from the levy	Finalise models to track skills identification, acquisition and tracking in A-typical employees, such as temporary employees and/or domestic workers Market and communicate the benefits to Members, Learners and Providers Design and implement a process for the tracking of Skills Passport for a-typical employees. Extend this system to all Learners registered within the SETA	SETA Donors NSF
To develop and implement a strategy on Pre-Employment Assessments for a-typical employees by ensuring that the Labour Recruitment is incentivised to offer pre-employment services to unemployed individuals.	To identify Internationally acceptable assessment tools. To validate and accredit these tools for use amongst Labour Recruitment companies. To ensure that a Funding Window is created within the NSF for the acquisition of these tools and for the skilling of the Industry on these tools.	NSF SETA Donors
To ensure the development of a joint qualification framework of NQF standards and qualifications for all Chambers in the SETA.	For each Chamber to identify existing SGB activities For each Chamber to commission supplementary standards development where necessary To ensure adequate articulation within the joint qualification framework between NQF levels To establish an acceptable level of portability of standards and qualifications for the Sector and throughout the NQF	SETA SAQA
To continuously review and improve provision methodologies to be more effective in transferring knowledge and assessing competency.	To establish a pilot project with the ETDP SETA to apply this goal amongst our accredited providers To measure the improvement in our provision to learners	SETA ETDP SETA NSF Donors
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